We love hearing from our customers, and we want to hear from you next. If you have been to Winn Kia of Dublin, then let us know how your experience went.
Haven’t been to Winn Kia of Dublin yet? Then read below to see what others have thought about their visit here. We strive to serve every customer with what they need, and we will never rest unless you are fully satisfied.
4.8 out of 5 stars
This was the best and easiest car buying experience I ever had. I purchased my Kia Soul in April 2013, the entire staff was very proffessional and accommodating. Our sales rep Jag was awesome!! I had such a great experience and love the car so much that my husband just bought a Kia Soul as a commute vehicle. It is a fun car, gets great gas mileage and is very roomy inside. His car buying experience was just as great as mine.
Where to begin... Well, from the start, the Internet sales manager Phymensky King was very prompt in emailing me several cars I may be interested in. I was in the process of moving, so it took me a few days to actually take a look at them. In the meantime, King sent me a few emails to ask if I had received the quotes, adding that they understand I may not be looking to buy right away/am weighing my options. Which was nice, being that several other dealers I had contacted were blowing up my phone/email like nobody's business. I had taken notice in this place from other online reviews and decided it would be worth it to take the hour trip from my home in Millbrae. When I finally came in for my appointment, I was greeted warmly by the staff. King showed me all of my options on the lot and printed out the costs of each, letting my dad and I have a few minutes to discuss my options. He was never pushy while still being attentive, which I greatly appreciated. After much consideration, I decided to lease- a man named Tim ran my credit and was also very helpful, making sure I could be approved to lease without a co-signer. Now here's what made this experience totally top notch...I had confused the colors of the cars (completely my mistake), and thought I had chosen their burgundy color. When King walked me over to a silver car, I realized my mistake and hesitantly asked if there was any way I could change the color. I'm a pain in the ass, I know. He was very understanding and explained to Tim that he had to redo the credit check aaaalllllll over again. I felt so bad! But they remained courteous and even joked around with me about it, which made me feel better. I ended up choosing white, which was fresh off the truck and had to be washed, filled with gas, etc. Again, another pain in the ass for the staff. In the meantime, I met with Luis, who took care of all the paperwork. He kept up solid conversation and seemed very genuine, telling me what each additional service consisted of, and giving his opinion on why they would be worth it for me. When I decided to not purchase additional add-ons, he simply moved on to the next item on his list. No aggressive salesman tactics here, and I love it! I had to wait an additional hour for my car to be ready, so I sat in the nice lounge area. King even approached me and asked if I would like something to eat for lunch since I had been there for so long- talk about service! All in all, amazing experience at Dublin Kia. I highly recommend purchasing your next vehicle there!... More
Had a nice experience buying a 2014 Kia Forte at this dealership. Brand new showroom is a definite plus.Ahmad, my Sales Consultant, was very pleasant to deal with as he listened to what my needs were. It took a few weeks for me to finally decide on buying the car, but Ahmad was always available to answer my emails/texts during this period of time. Will definitely send him referrals if I know of people looking for a Kia.
The Foodie O.
I work in a different automotive dealer ship and I was pleasantly surprised how wonderful Ray was as a salesperson and Tim was as a sales manager. There was very low pressure, I was shown the different options and how they would benefit my driving habits and style. My wife and I couldn't be happier with the sales and now service experience we had with Dublin Kia. I definitely recommend them for sales and service.
I came here to look at a non Kia used car and at first I wasn't sure if the dealer I talked to was just "being nice" to get us to buy a car considering this was my second dealer of the day and the first experience was horrible!! So I took a test drive and the dealer that went with me was VERY friendly and not even remotely pushy and give me the option to stay or leave. After we came back to the dealership we started to talk about making a deal etc. and the manager was a VERY friendly and honest about everything. I almost didn't buy it do to a insurance problem but the manager understood the problem and gave me a small suggestion without being a "car dealer" and thanks to him I got a better deal and ended up buying the car. The manager was with me step by step the whole way and even though the dealership was shorthanded that day he still made time to talk to me and to make sure I wasn't stressed or lost etc. If there was more car dealerships like this the world of buying a car would be a breeze. If you are looking to get a Kia or a used car from this dealership go inside or take a look around and be worry free about being take advantage of... More
I tend to purchase new cars from dealers with high ratings. I searched online and found Dublin Kia has very good rating (although it is actually another dealer in Ohio......). Nevertheless, I contacted them through email about a new Optima LX. To my surprise, Mr. Phymensky King sent me a very competitive price at the very first time. I really hate the bidding games between dealers because that will make the purchase tedious. So after seeing the price, I decided to visit the dealership in person. My impression is Mr King is very nice, active and professional, as well as Dante and his manager Jin. I gave them my expected number and they matched in the end. There was some negotiation but I felt it was very pleasant. That is what I expected from professionals. The result is I get my new car in 4 days.... More
Best SUV we've owned. No issues at all. Dublin Kia is a great dealership too
My Fiance and I visited Kia in October to look at Sorentos for her and Optimas for me. We connected with Joe and from the get go he was friendly, asked the right questions and brought us the cars that fit within the specifications/budget we provided. We spent nearly 4 hours with him test driving and narrowing down the list of must haves and wants. After providing Joe with our phone numbers we had left things at let's think about it and get rid of one SUV in order to make it happen. Joe followedup and was very professional. He even offered to help us get the most for our Denali while I was trying to sell it private party. He was never pushy and understood how to make a business deal. We kept in touch and he helped give us a number for trade in. We stopped in yesterday to see what we could do and ended up purchasing the Sorento we wanted. They gave us a very fair trade, price on the Sorento and the paperwork was easy as well. I will most definitely be going back to purchase my Optima from Joe and have very positive feelings toward Kia. They made the car buying experience what it should be and that is huge. Their entire staff was also friendly and professional, which says a lot about the caliber of sales team the management team has there.... More
I have found everyone I've dealt with at Kia to be top knotch. Shannon and Rick in service are great. The wait area is appealing. The complimentary shuttle is fantastic. They wash the car after service, great! Love it...They really have thought the experience through and it shows. I'm impressed!
I completed the online financing, and almost immediately I was in touch with Jag who stayed in contact every step of the way. I was driving my brand new car off the lot in under 24 hours! Unbelievable service from everyone! Also met with Dante and Joe (the finance manager), and they gave me an amazing interest rate.... Absolutely wonderful from start to finish, I have already told other people about my great experience, and will definitely be back when I'm ready for my next car!! Thank you, guys!!!!... More